Email Settings

This screen holds the e-mail sending configuration for the space you are in. Alarm notifications, scheduled reports and messages sent by scripts all go out through these settings.

Fields

Field	Description
Auth Type	Basic or OAuth2
SMTP Host	The mail server’s address, max 253 characters
SMTP Port	The server port
Protocol	The transport: SMTP, SMTP_TLS or SMTPS
From Address	The sending address; must be a valid e-mail
Username	The authentication user name
Password	The password, max 50 characters

An Audit block below shows who created and updated the record, and when.

Choosing the transport

Value	What it does
SMTP	Unencrypted
SMTP_TLS	Opens plainly and upgrades to encryption with STARTTLS
SMTPS	The connection is encrypted from the start

The port and the transport have to agree; pick the transport the port your provider gave you expects.

The password is not shown back

The password field shows whether a value is set (a Set badge), not the value itself. It is stored encrypted. Leaving it empty while editing keeps the existing password; it changes only when you type a new one.

OAuth2

With Auth Type set to OAuth2, the OAuth fields take the place of the password: client id, client secret, refresh token, the authorization and token endpoints, and the scope. The client secret and the refresh token are not shown back either, and change only when a new value is typed.

This is for providers that have turned basic authentication off.

Keep the two layers apart

The setting here belongs to this space. Application-level mail — the sign-in screen, password resets — uses a separate configuration. If a user is not receiving their password setup link, the problem may be in the application-level setting rather than this one.

Related

• Outbox — Email — the record of what was sent
• SMS Settings